Armstrong's Handbook of Performance Management (ARMSTRONG, Michael)

Armstrong's Handbook of Performance Management addresses all areas of performance management. From setting objectives and giving feedback to managing underperformers and having difficult conversations, HR professionals can use this handbook to optimize staff performance at individual, team and organizational level. This fully updated and restructured sixth edition analyses the latest developments in performance management, including the shift from ratings and annual reviews, as well as the more traditional functions. Pre-eminent HR expert Michael Armstrong examines where these new approaches should be embraced and where traditional methods of performance management may be preferable. Packed with examples, exercises, checklists and new case studies from leading organizations, this book remains the most authoritative and engaging text on performance management.

Supporting online resources include an instructor’s manual, a student's manual, lecture slides, a glossary of terms and a literature review.

Michael Armstrong is the UK’s bestselling author of human resource management books, including Armstrong's Handbook of Human Resource Management Practice and other titles published by Kogan Page. With over a million copies sold, his books have been translated into 21 languages. He is managing partner of e-reward as well as an independent management consultant. He has been a chief examiner of the Chartered Institute of Personnel and Development and HR director of a publishing company.

"If you need advice on managing performance at the organizational or individual level, this is the book for you. It gives solid explanations and offers advice you can use.” - John Heap, Managing Director, Institute of Productivity, and President of the World Confederation of Productivity Science

"There is a reason why Michael Armstrong’s HR books represent a gold standard: they are both thorough and academically rigorous but benefit from real-world experience and an informed perspective on practice. This book reflects the latest thinking on performance management but also points out, quite rightly, that the annual appraisal has in itself never been a catch-all solution." - Robert Jeffrey, Editor, People Management

"A well-researched, cogent and real-world look at the practice, pros and cons of modern performance management." - Jamie Lawrence, Managing Editor, HRZone.com