The Toyota Way to Service Excellence (LIKER - ROSS)
THE WORLD’S BESTSELLING LEAN EXPERT SHOWS SERVICE-BASED ORGANIZATIONS HOW TO GO LEAN, GAIN VALUE AND GET RESULTS - THE TOYOTA WAY.
Předmluva a vysvětlivky v ruském jazyce.
THE WORLD’S BESTSELLING LEAN EXPERT SHOWS SERVICE-BASED ORGANIZATIONS HOW TO GO LEAN, GAIN VALUE AND GET RESULTS - THE TOYOTA WAY.
25 solved Issue topics with strategies to be used as a benchmark | 25 solved Argument topics with strategies to be used as a benchmark | Expert Strategies and simplified methods to produce focused responses | Scoring Guides for Issue and Argument tasks as per the revised GRE Guidelines
A step-by-step guide to data mining applications in CRM. Following a handbook approach, this book bridges the gap between analytics and their use in everyday marketing, providing guidance on solving real business problems using data mining techniques.
Engineering Documentation Control Handbook: Configuration Management and Product Lifecycle Management Frank B. Watts, Fourth Edition. A thoroughly practical guide to the implementation and improvement of Engineering Documentation Control (EDC), Product Lifecycle Management (PLM) and Product Configuration Management (CM).
The Making of Young People Who Will Change the World. Revised edition with new material. By Tony Wagner, author of The Global Achievement Gap, with video content produced by Robert A. Compton.
THE UNCENSORED STORY OF THE MUSIC VIDEO REVOLUTION. ROB TANNENBAUM and CRAIG MARKS. REVISED WITH NEW INTERVIEWS.
Happy teams are more productive and managers should find joy at work, too! "Jurgen’s book is practical and fun, but most of all, it's subversive. If you care enough to get started, you'll discover that these tools will transform everything about your organization." - Seth Godin, The Icarus Deception
Designing sequences of work for the language classroom. From the series Cambridge Handbooks for Language Teachers. Series Editor Scott Thornbury.
A Culinary Road Trip Through the 50 States. America: The Cookbook celebrates the diverse culinary heritage of a nation and is the definitive collection of American cuisine - with regional favorites, recipes are organized by course, followed by state-by-state contributions from America's greatest chefs and writers.
Nicholas Lash shows how the main contours of the Christian doctrine of God may be mapped onto principal features of our culture and its predicaments. Nicholas Lash considers three dimensions of our contemporary predicament: globalization, a crisis of language, and the pain and darkness of the world, in relation to the doctrine of God as Spirit, Word, and Father.
Despite the tumor-shrinking medical miracle that has bought her a few years, Hazel has never been anything but terminal, her final chapter inscribed upon diagnosis. But when a gorgeous plot twist named Augustus Waters suddenly appears at Cancer Kid Support Group, Hazel’s story is about to be completely rewritten.
Kniha v anglickém jazyce... The book's prime objective is accessibility to a range of readers, including those interested in gaining a broad general knowledge of Mexico and those across the professions anxious to secure a rapid but clear understanding of a subject where there are few starting points.
Think you know the real Tina? Think again. Here’s the real story. And love's got everything to do with it.
Contents: Prince Bayaya - The Firebird and the Clever Vixen - Mahulena, the Beautiful Maiden - Sternberg - About a Magic Napkin, Hat and Shoes.
Discover the Michelin inspectors’ selection for the Main Cities of Europe guide 2017! The Michelin inspectors visit hundreds of establishments each year and only the best make it through. This year, more than 2,330 restaurants and 980 hotels have been selected across 44 cities.